Privacy Policy

Last Updated: June 17, 2026

At The Oriental Holidays ("we", "our", "us"), accessible at theorientalholidays.com, the privacy of our visitors and customers is one of our top priorities. This Privacy Policy explains the types of information we collect, how we use it and the rights you have over your data.

1. Information We Collect

When you use our website or enquire about a tour package, we may collect the following personal information:

• Full name, email address and mobile number
• Country of residence and travel preferences
• Travel dates, destination interests and number of travellers
• Passport details and KYC documents (only when required for visa or ticketing services)
• Payment details (processed via secure third-party gateways - we do not store card data on our servers)
• Technical information such as IP address, browser type and pages visited (via cookies)

2. How We Use Your Information

The personal information we collect is used to:

• Respond to your inquiries and provide travel quotes
• Process bookings for flights, hotels, visas and tour packages
• Send booking confirmations, e-tickets and trip-related communications
• Share promotional offers and travel deals (only if you opt-in)
• Comply with legal, regulatory and tax obligations
• Improve our services and website experience

3. Sharing of Information

We share your information only with trusted partners necessary to fulfil your booking - such as airlines, hotels, visa processing agencies, ground operators and payment processors. We do not sell or rent your personal data to any third party for marketing purposes.

4. Data Security

We use industry-standard encryption (SSL/TLS) and reasonable physical, technical and administrative safeguards to protect your information. However, no method of transmission over the Internet is 100% secure and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance user experience, remember preferences and analyse traffic. You can choose to disable cookies via your browser settings. For more details, please read our Cookie Policy.

6. Third-Party Links

Our website may contain links to third-party websites such as airline portals, payment gateways or social media. We are not responsible for the privacy practices of such external websites.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your data (subject to legal and contractual obligations)
• Withdraw consent for marketing communications at any time

8. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: info@theorientalholidays.com
Phone: +91-9876543210
Address: Office No.101, Ground Floor, Connaught Place, New Delhi - 110001, India